> ## Documentation Index
> Fetch the complete documentation index at: https://invopop-dk.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Invopop's pricing

> Usage and cost of issuing invoices and other documents through Invopop

Our pricing is based on **Pops**, **Apps** and **Pro Features**.

* **Pops** are our unit of computing usage. When selecting a plan, you are entitled to the specified number of Pops which will be spent on storage, on the actions performed on your documents, and if applicable, on the Parties you register (what we call **Seats**). **The first 200 pops are free.**

* **Paid Apps**, with a fixed monthly fee, of two types:
  * **Countries** englobe all the integrations you may need for e-invoicing/reporting in a given country. The **first country is free**; each additional one has a fixed monthly fee.
  * **Integrations** are connectors to ERPs and other merchant platforms such as Stripe or Chargebee.

* **Pro features** such as dedicated support and unlimited users can be added to your subscription at a flat monthly fee.

You can choose a **monthly subscription**, or **save on an annual one**.

## Understanding Pops (our computing credits)

Pops are calculated based on a combination of the monthly documents you process and the specific actions you perform on them. Your pop consumption starts with the number of documents you plan to process each month.

`Total Pops = (Docs Processed × Base Pop Cost) + (Document Actions × Action Pop Cost) + (Number of Seats x Pops per Seat)`

* Core actions such as Send email or Generate PDF cost 1 pop.
* Format conversions such as Facturae, XRechnung, UBL or CII also cost 1 pop.
* Each network or tax authority has a different price depending on complexity of operation and implementation:
  * TicketBAI, VERI\*FACTU or Peppol cost 2 pops.
  * SDI, AT, KSeF cost 3 pops.
  * DIAN, myDATA, SAT, NFSe cost 5 pops.
* Each Seat - a registered Party/Merchant per network - costs 100 pops.

<Frame>
  <img src="https://mintcdn.com/invopop-dk/JlCj0V-wInHfQYHq/assets/other/pricing-pops-table.png?fit=max&auto=format&n=JlCj0V-wInHfQYHq&q=85&s=2f96922aebca6187dc016ded04a91ccf" alt="Pop costs per action, document, and party registration" width="2512" height="1672" data-path="assets/other/pricing-pops-table.png" />
</Frame>

## Our Apps

In addition to your Pop-based plan cost, we offer optional, fixed-monthly-fee apps (countries and integrations). These are billed separately from your base plan.

**A country** includes all the integrations you could need for e-invoicing/reporting in a given country. For example, Spain would include the integration with VeriFactu, SII, Ticketbai. The **first country is free**; each additional one costs +**€300/month**.

**A connector** is the self-serve integration with your ERP and other merchant platforms. Price varies per connector type, for example:

| Add-on        | Monthly Cost    | Description                         |
| :------------ | :-------------- | :---------------------------------- |
| **Chargebee** | **+€200/month** | Connector for Chargebee integration |
| **NetSuite**  | **+€200/month** | Connector for NetSuite integration  |
| **Stripe**    | **+€100/month** | Connector for Stripe integration    |

## Our Pro Features

**Pro features** include chat and email support, unlimited users, removing Invopop's watermark from PDFs and emails, generating audit logs and access to ISO27001. These can be added to your subscription for **+€500/month.**

***

## FAQ

<AccordionGroup>
  <Accordion title="When will I be charged?">
    Invopop charges for subscriptions in advance at the start of each billing cycle. When you first subscribe, you'll be charged immediately for the full period. For subsequent renewals, you'll be charged on your billing anniversary date for the next billing period.

    **How do monthly renewals work?**

    Your subscription renews on the same day each month. For example, if you subscribe on March 31st, your renewal in February would occur on the 28th (or 29th in leap years) to account for different month lengths.

    **What happens if I upgrade my plan mid-cycle?**

    Upgrades are applied immediately. You'll receive a new invoice that accounts for your new plan, with appropriate credits for what you've already paid in the current billing period. The new benefits take effect right away.

    **What about downgrades?**

    Downgrades take effect at the end of your current billing period. This means you'll continue to enjoy your current plan's benefits until the next renewal date, when the downgrade will be applied.

    **Do Developer and Pro plans work the same way?**

    Yes, both prepaid Developer and Pro plans are charged in advance at the start of each billing cycle. The only difference is access to pro features.
  </Accordion>

  <Accordion title="What happens if I run out of Pops?">
    To continue using Invopop, you will need to upgrade to the next pop tier.
  </Accordion>

  <Accordion title="How do merchants (Seats) contribute to my pop count?">
    Technically, a **Seat** corresponds to a Tax ID registered to issue invoices in a specific network. Every account needs at least one.

    In practice, most companies need only one seat or a handful. Some, however, use Invopop to provide e-invoicing to their own customers: each customer registered counts as a seat.

    Every seat consumes pops from your monthly allowance: 100 pops are deducted the moment you register it, and 100 pops again every 30 days from that registration date for as long as it stays registered.
  </Accordion>

  <Accordion title="What payment methods do you accept?">
    For Developer and Pro plans, Invopop accepts credit card payments and direct debit. These self-service plans are designed for automated payment processing through your billing portal.

    For Enterprise plans, Invopop also offers pay by invoice, which aligns with the higher-touch, sales-assisted nature of these subscriptions.

    The payment methods break down by plan type as follows:

    **Developer/ Pro Plans**

    * Credit card
    * Direct debit

    **Enterprise Plans**

    * Credit card
    * Direct debit
    * Pay by invoice (Net 30 terms, paid in advance)
  </Accordion>

  <Accordion title="How is support different in each plan?">
    **Developer plans** include access to our [community forum](https://community.invopop.com). These plans are designed for technical users who prefer to self-serve using documentation and community resources.

    **Pro plans** include everything in Developer, plus direct chat and email support from our team.

    **Enterprise plans** include everything in Pro, plus dedicated Slack support, white-glove onboarding, regulatory advice, and guaranteed response and uptime SLAs.
  </Accordion>

  <Accordion title="Why would I need an Enterprise plan?">
    Enterprise plans are designed for organizations with complex needs and higher volumes. You should consider Enterprise if you need:

    * **Custom pricing and contracts** tailored to your specific usage patterns and business requirements
    * **Dedicated support** through Slack with guaranteed response times and uptime SLAs
    * **White-glove onboarding** with personalized setup assistance
    * **Pay by invoice** options with Net 30 terms
    * **Sales-assisted procurement** to help navigate your organization's buying process

    Enterprise plans provide the flexibility, support, and security features that larger organizations require.
  </Accordion>
</AccordionGroup>